To transfer your domain to Refresh, please follow the following steps:

  • Provide us with FTP access to your website so we can download your website onto our server
  • Send us a list of your email accounts (That are used to download email)
  • Send us a list of the email aliases (These forward email to another email account)
  • We will load your website and email accounts & email aliases onto our server, and send you a document with your new email setup details
  • Notify your current email host of your intention to transfer the domain to Refresh
  • Let us know the above has been completed and we will start the transfer
  • Your current host will receive an email asking them to confirm the transfer
  • Within 24 hours your website and email will be transferred to Refresh!

If the above process is followed, you should have little to no downtime on your email or website.