The Hetzner KonsoleH control panel allows you to add email aliases for email accounts that need to be received by more than one person. They are also useful for common name misspellings/variations.

To do this:

  • Login to KonsoleH on: using your domain (without the www) and your FTP/KonsoleH  password
  • Go to “Mail” on the left hand menu
  • Under the “Mail” menu click “Manage Accounts”
  • Scroll down the the “Aliases” menu
  • Click “New Mail Alias” on the right side
  • Add the new mail alias email in the “Username” field
  • In the forward input boxes, add one or more email addresses to forward the new alias to
  • You can also add a user note to identify the alias (eg. Customer Service Cape Town)
  • Click “Add” or “Update” top right to save
  • It is recommended to send a test to the email alias to check that it is working correctly