Transferring a Domain to Refresh

To transfer your domain to Refresh, please follow the following steps: Provide us with FTP access to your website so we can download your website onto our server Send us a list of your email accounts (That are used to download email) Send us a list of the email aliases (These forward email to another […]

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Transferring a domain to the Refresh Dedicated Server

To transfer an existing domain you need to notify the existing host via email of your intention to transfer the domain to Refresh’s dedicated server at Hetzner in Johannesburg. Please ensure any outstanding accounts are sorted out with your previous host, they may also require a month’s notice period. Once this has been completed we […]

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Deleting email from the server using FTP

Using a FTP program such as FileZilla, your past emails can be deleted via FTP. To do this please do the following: Login to your server using the FTP details provided Navigate to “users/~username~/cur” to delete emails that have already been read, orĀ “users/~username~/new” for emails not read Highlight the files in this folder (Each file […]

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Clearing your Browser Cache

1. The Quick Solution A quick remedy which solves the problem 90% of the time is to “hard-refresh” your browser, which forces it to load the latest version. To do this do the following: On a PC open the page you wish to reload and hit “Control-F5” twice. On a MAC in Firefox: Hard refresh: […]

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